Products & Platforms

Innovative Digital Products and Platforms

Building Scalable, Secure, and High-Performance Technology Solutions

Our expertise in product and platform development enables businesses to launch innovative, scalable digital solutions tailored to their needs. From cloud-native platforms to enterprise applications, we design, build, and manage high-performance products that drive business growth. Our end-to-end development approach ensures seamless integration, security, and future scalability.

Whether modernizing existing platforms or developing new solutions, we provide cutting-edge technology backed by deep industry knowledge. With agile methodologies and best-in-class engineering practices, we create digital products that enhance user experiences and streamline operations.

Call center

Unified Communication Platform
Our Call Center solution allows SMBs to manage various communication channels within a single platform, creating a unified experience for both customers and agents.

Network

Flexible Deployment

Our solution can be deployed in any Cloud Service Provider (Amazon AWS, Microsoft Azure or Google Cloud Platform).
We support also on premise deployment, with specific hardware requirements that needs to be met.

Telecommunications

Scalability and Load Balancing

The modular architecture of our solution ensures scalability, making it possible for businesses to expand their call center operations seamlessly as their needs grow.
Load balancing can be configured, based on multiple criteria.

Media & entertainment

Functional Features

Register your VOIP provider for incoming and outgoing calls.
Call forwarding: Use blind, attended or warm transfer. (Currently only Blind Transfer is available)
Recording Calls: Enables call recording (automatic or manual) in .wav format.
Barge In: Enables customer to interrupt Bot/AI Agent while speaking, either via Voice, DTMF or both (customizable)

Gambling & betting

Bot Frameworks Integrations

Microsoft Bot Framework
Google Bot framework
Cognitive Speech Services Integrations:
Microsoft TTS and STT

Sports

Flexible Deployment

Our solution can be deployed in any Cloud Service Provider (Amazon AWS, Microsoft Azure or Google Cloud Platform).
We support also on premise deployment, with specific hardware requirements that needs to be met.

Sports

Scalability and Load Balancing

The modular architecture of our solution ensures scalability, making it possible for businesses to expand their call center operations seamlessly as their needs grow.
Load balancing can be configured, based on multiple criteria.

Sports

Functional Features

Register your VOIP provider for incoming and outgoing calls.
Call forwarding: Use blind, attended or warm transfer. (Currently only Blind Transfer is available)
Recording Calls: Enables call recording (automatic or manual) in .wav format.
Barge In: Enables customer to interrupt Bot/AI Agent while speaking, either via Voice, DTMF or both (customizable)

Sports

Bot Frameworks Integrations

Microsoft Bot Framework
Google Bot framework
Cognitive Speech Services Integrations:
Microsoft TTS and STT

Products & platforms 0

Careers

Advance your IT career by transforming industries with cutting-edge technology solutions.

Contact us

Get in touch with us to discover and explore tailored solutions designed for your specific needs.

Awes logo 100 white

© 2025 AWES GmbH | Terms and Conditions | Privacy Policy | Cookie Preferences

Awes logo 100 white

Careers

Advance your IT career by transforming industries with cutting-edge technology solutions.

Contact us

Get in touch with us to discover and explore tailored solutions designed for your specific needs.

© 2025 AWES GmbH | Terms and Conditions | Privacy Policy | Cookie Preferences